Test 1

Section 1 questions 1-10

Complete the notes below.

Write one word for each answer.

Self-drive tours in the USA

Example

Name: Andrea............Brown.................

Address: 24 1....................................Road

Postcode: BH5 2OP

Phone: (mobile) 077 8664 3091

Heard about company from: 2......................................

Possible self-drive tours

Trip one:

• Los Angeles: customer wants to visit some 3.................................parks with her children

• Yosemite Park: customer wants to stay in a lodge, not a 4...................................

Trip Two:

• Customer wants to see the 5.................................on the way to Cambria

• At santa Monica: not interested in shopping

• At San Diego, wants to spend time on the 6.............................................

Questions 7-10

Comeplete the table below.

Wtrie ONE WORD AND/OR A NUMBER for each answer.

Test 2

Section 1 questions 1-10

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each anwser.

Transport survey

Example

Travelled to town today: by ............bus.....................

Name: Luisa 1...........................................

Address : 2.......................................White Stone Rd

Area: Bradfield

Postcode: 3...........................................

Occupation 4....................................

Reason for visit to town: to go to the 5.....................................

Suggestions for improvement:

• Better 6.......................................

• Have more footpaths

• More frequent 7...............................................

Things that would encourage cycling to work:

• Having 8...............................parking places for bicycles

• Being able to use a 9.....................................at work

• The opportunity to have cycling 10........................................on busy roads.

Test 3

Section 1 questions 1-10

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each anwser.

Early Learning Childcare Centre Enrolment Form

Example....................

Parent or guardian: Carol.........Smith.

Personal Details

Child’s name: Kate

Age: 1.................................

Address: 2...............................Road, Woodside, 4032

Phone: 3345 9865

Childcare Information

Days enrolled for: Monday and 3......................

Start time: 4................................am

Childcare group: the 5..............................group

Which meal/s are required each day? 6............................

Medical conditions:needs 7...............................

Emergency contact: Jenny 8..............................Phone:3346 7523

Relationship to child 9....................................

Fees

Will pay each 10....................................

Test 4

Section 1 questions 1-10

Complete the notes below.

Write ONE WORD ONLY for each answer.

THORNDYKE’S BULIDERS

Example

Customer heard about Thorndyke’s from a.........friend.................

Name: Edith 1......................................

Address : Flat 4,

2..............................Park Flats

(Behind the 3...................................)

Phone number: 875934

Best time to contact customer: during the 4.................................

Where to park: opposite entrance next to the 5...............................

Needs full quote showing all the jobs and the 6.................................

Questions 7-10

Complete the table below.

Write ONE WORD ONLY for each answer.

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