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个人与团队管理培训教材

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difficult,nothating;blueprints,notrhetoric;wordsandsimple,butfulloflove,truth,passion,entrepreneurialpassion.Takethisopportunity,myinspirationalquotesLiDazhao'sclassic"ironspecialiseinupliftingblendwiththearticle"gaveeveryone,withaviewonhowtodowellunderthenewsituationoftownshipandvillageleadersinspireandhelp,andalsosharewithyou.Agoodplaytocreateironshouldersstrongarms,toassumetheburdenbepassed;onlyspecificqualities,willitbepossibleinspecificareastocreateaworld.Inmyview,villagechiefsinthenewsituation,wemustfirsthavefivebasicquality.Oneambitionistopioneer."Whoishandsome."Peopleonlyhigh-mindedcanstimulatetheflowofmomentumtobecomebraveandpersistent,becomequietandpowerful.Townshipandvillageparty"leaders",withintheirrespectivejurisdictions,politicalstabilityandeconomicandsocialdevelopmentissues,decisionsandorientationdependstoalargeextentbecauseofyour.Everybodyinvillagechiefsandthepositions,boththetrustofthemasses,theOrganization'strust,moreabilitytoyou,fullyaffirmedthemoralandotherqualities.Therefore,wemustalwaysmaintainthehistoricalmissionandsocialresponsibility,andouridealtreerootedinthehardworkofthesoil,withindomitablespirit,indomitablecouragetoopenupanewsituationofvillagesandtowns.Tohaveafeelingofclosenesstothesecond."Thepeopleandcountry."Ourbusinessfoundationinthepeople'sbloodinthepeoplepowerpeople.Advanceddecisionsofthepartycadrestothefeelingsofthepeopleisaneternaltheme.FanZhong-yan,called"first,andenjoycomfortaboutothers",ZhengBanqiao'salsowrotea"YaChailaylisteningtotherustlingofbamboo,thesuspectissuffering.CaoCountyofficials,littlemy,atotalturnoff."Oldoffeudalofficialevenhassofeelings,aloneweisto"serving"forpurposesofpeopleservantdoes?wemoreshouldalwaysholdwithonpeopleofdeepfeelings,heartDepartmentmassesofleadingvisitedtea,caremassesofemotionsthoughtscomplained,alwaysinsistedputmassesofinterestsputinfirst,consciouslyfromitselfdoup,fromsmalldoup,frommassesmostcare,andmostdirectly,andmostrealityofinterestsproblemgrabbed,realdoloveforpeoplebyDepartment,andrightforpeoplebywith,andLeeforpeoplebyconspiracyto.Threewiththefameofmind."Non-indifferentnotinsistyourdream,withoutserenitynotgofar."Ascensiontofameismorality,isthesublimationofthesoul.Asownshipandvillage,besuretomaintainanormalstateofmind,establishacorrectviewpointonpower,positionandvaluesandOutlook,asfameislightlikewater,depending...50km,alsoredandlikehundredsofthousandsoftheKMTmilitarycombat,buthewentontocollectavarietyofnewspapersandmagazines,andthenraceagainsttimetoporeover.Aslongasthestudyofmind,itisnotnecessarytocometothelibrary,workshops,intothevillages,peoplelearnedfarmingtechniques,problem-solvingmethods,participationin
目录
第一单元自我规划______________错误！未定义书签。第一章目标思考_______________________________错误！未定义书签。第二章自我认知________________________________错误！未定义书签。第三章有效的学习______________________________错误！未定义书签。第四章职业规划_____________________________错误！未定义书签。第二单元时间管理_____________错误！未定义书签。第五章提高效率________________________________错误！未定义书签。第六章规划时间______________________________错误！未定义书签。第七章克服障碍________________________________错误！未定义书签。第三单元沟通基础____________错误！未定义书签。第八章第九章
沟通概述_______________________________错误！未定义书签。口头语言沟通___________________________错误！未定义书签。
第十章书面语言沟通_____________________________错误！未定义书签。第十一章非语言沟通_____________________________错误！未定义书签。第四单元工作沟通______________错误！未定义书签。第十二章会议沟通______________________________错误！未定义书签。第十三章工作报告______________________________错误！未定义书签。第十四章工作谈判______________________________错误！未定义书签。第五单元融入组织______________错误！未定义书签。第十五章影响组织的因素________________________错误！未定义书签。第十六章组织的目标___________________________错误！未定义书签。第十七章组织战略_____________________________错误！未定义书签。第十八章组织文化____________________________错误！未定义书签。第六单元团队建设____________错误！未定义书签。
onferences,learnedsuperiorspolicies;reports,youcanlearntodealwithproblems,art,justwantedtolearn,tolearnatanytime.Tocontinuouslyexpandthescopeofthestudy.Thecomplexityandcomprehensivenessofourwork,decidedtonotonlydowewanttobe"professionals",orif"generalists",todabbleindifferentareasofknowledge.Masteryofknowledgenotonlytohaveknowledgetorationalanalysis.Thisonrequirementswe,notonlytolearningnationalofroute,andapproach,andpolicy,alsotolearningnationaloflegal,andregulations;notonlytowithpoliticaltheoryarmedmind,alsotowitheconomictheoryguidework;notonlytoreadhistory,alsotoreadhistory;notonlytoabsorptionSMofmirror,alsotogetsisofroad;notonlytofromlocallearn,alsototooutsidelearn;notonlytotobookslearn,alsotofieldstudylearn.Therefore,Iwouldencourageyou,andmoretotheoutsideworldwhenIhavetimetotakealookat,takeastroll,outsidedevelopments,learnotherpeople'sdevelopmentapproach,andthencomebacktoguideourwork.Second,wemustthink."Learningwithoutthoughttoovershadow,thinkingwithoutlearningisperilous."Wewanttofosterthecharacterofadvancingwiththetimes,forgeahead,oftenreflectthemselvesinadaptingtothenewsituationonwhethertherearedelays,haveanythingtofearinthereformandinnovation,whetherintermsofacceleratingthedevelopmentofarelaxation,keeppromisingStateofmind.Inordertodoinvestigations,investigationsistheroadtoheaven,Goddisposesofthebase.Towantstorealheardtruth,andjusticetotruth,andgettruth,receivedeffectiveness,onmustin-depthactual,andoutreach,andin-depthmasses,worshipmassesforDivision,andmassesheart,withmasseswithdiscussioneveryonecareofproblem,listeningtheyofcalls,understandtheyofmood,feeltheyofsuffering,summarytheyofexperience,concentratedtheyofwisdom,especiallyonmassesmosthope,andmosturgent,andmostworries,andmostcomplainedofhot,anddifficultiesandfocusproblem,moretoactiveresearch,caughtnotput.Daretoinnovate,inourwork,oftenremain"theoldwaydoesn'twork,thenewapproachwouldnot"situation,thereason,thekeyisthatmanypeoplenowthatcopyingotherpeople'sideas,mechanically,usingsomeoneelse'soldways.Tochangethispredicament,requiresustobreaktheshacklesoftraditionalconceptstoovercomeconservative,conformist,goodatfindingnewproblemsandtoacceptnewthings,summarizenewexperience,newideas,developingnewprogrammesandMaverick,anewapproachtosolveproblems,speedupdevelopment.Especiallyinimplementsuperiorpolicyspiritofprocessinthe,bothimplementation,andcannotmechanically,totoextraordinaryofcourageanddevelopenterprisingofspirit,putflexibilityandprinciplecombinedup,putsuperiorofspiritndlocalrealitycombinedup,Yongconspiracytobreakthroughofpolicy,andexerciseinnovationoflift,developedoutdevelopmentworksof,andgrass-rootswelcomesof
difficult,nothating;blueprints,notrhetoric;wordsandsimple,butfulloflove,truth,passion,entrepreneurialpassion.Takethisopportunity,myinspirationalquotesLiDazhao'sclassic"ironspecialiseinupliftingblendwiththearticle"gaveeveryone,withaviewonhowtodowellunderthenewsituationoftownshipandvillageleadersinspireandhelp,andalsosharewithyou.Agoodplaytocreateironshouldersstrongarms,toassumetheburdenbepassed;onlyspecificqualities,willitbepossibleinspecificareastocreateaworld.Inmyview,villagechiefsinthenewsituation,wemustfirsthavefivebasicquality.Oneambitionistopioneer."Whoishandsome."Peopleonlyhigh-mindedcanstimulatetheflowofmomentumtobecomebraveandpersistent,becomequietandpowerful.Townshipandvillageparty"leaders",withintheirrespectivejurisdictions,politicalstabilityandeconomicandsocialdevelopmentissues,decisionsandorientationdependstoalargeextentbecauseofyour.Everybodyinvillagechiefsandthepositions,boththetrustofthemasses,theOrganization'strust,moreabilitytoyou,fullyaffirmedthemoralandotherqualities.Therefore,wemustalwaysmaintainthehistoricalmissionandsocialresponsibility,andouridealtreerootedinthehardworkofthesoil,withindomitablespirit,indomitablecouragetoopenupanewsituationofvillagesandtowns.Tohaveafeelingofclosenesstothesecond."Thepeopleandcountry."Ourbusinessfoundationinthepeople'sbloodinthepeoplepowerpeople.Advanceddecisionsofthepartycadrestothefeelingsofthepeopleisaneternaltheme.FanZhong-yan,called"first,andenjoycomfortaboutothers",ZhengBanqiao'salsowrotea"YaChailaylisteningtotherustlingofbamboo,thesuspectissuffering.CaoCountyofficials,littlemy,atotalturnoff."Oldoffeudalofficialevenhassofeelings,aloneweisto"serving"forpurposesofpeopleservantdoes?wemoreshouldalwaysholdwithonpeopleofdeepfeelings,heartDepartmentmassesofleadingvisitedtea,caremassesofemotionsthoughtscomplained,alwaysinsistedputmassesofinterestsputinfirst,consciouslyfromitselfdoup,fromsmalldoup,frommassesmostcare,andmostdirectly,andmostrealityofinterestsproblemgrabbed,realdoloveforpeoplebyDepartment,andrightforpeoplebywith,andLeeforpeoplebyconspiracyto.Threewiththefameofmind."Non-indifferentnotinsistyourdream,withoutserenitynotgofar."Ascensiontofameismorality,isthesublimationofthesoul.Asownshipandvillage,besuretomaintainanormalstateofmind,establishacorrectviewpointonpower,positionandvaluesandOutlook,asfameislightlikewater,depending...50km,alsoredandlikehundredsofthousandsoftheKMTmilitarycombat,buthewentontocollectavarietyofnewspapersandmagazines,andthenraceagainsttimetoporeover.Aslongasthestudyofmind,itisnotnecessarytocometothelibrary,workshops,intothevillages,peoplelearnedfarmingtechniques,problem-solvingmethods,participationin
第十九章团队概述______________________________错误！未定义书签。第二十章团队内部建设_________________________错误！未定义书签。第二十一章团队维护__________________________错误！未定义书签。第二十二章团队外部关系________________________错误！未定义书签。第七单元团队学习______________错误！未定义书签。第二十三章员工学习与发展______________________错误！未定义书签。第二十四章支持团队学习_______________________错误！未定义书签。第二十五章训练与培训________________________错误！未定义书签。第八单元实现目标____________错误！未定义书签。第二十六章确定团队目标_______________________错误！未定义书签。第二十七章制定计划____________________________错误！未定义书签。第二十八章监督、控制和支持___________________错误！未定义书签。第二十九章评估工作绩效_______________________错误！未定义书签。第九单元团队激励____________错误！未定义书签。第三十章激励理论_____________________________错误！未定义书签。第三十一章激励的技巧______________________错误！未定义书签。第三十二章全方位的激励______________________错误！未定义书签。第十单元团队领导____________错误！未定义书签。第三十三章领导者素质__________________________错误！未定义书签。第三十四章领导方式____________________________错误！未定义书签。第三十五章建立信任____________________________错误！未定义书签。第三十六章领导授权____________________________错误！未定义书签。

onferences,learnedsuperiorspolicies;reports,youcanlearntodealwithproblems,art,justwantedtolearn,tolearnatanytime.Tocontinuouslyexpandthescopeofthestudy.Thecomplexityandcomprehensivenessofourwork,decidedtonotonlydowewanttobe"professionals",orif"generalists",todabbleindifferentareasofknowledge.Masteryofknowledgenotonlytohaveknowledgetorationalanalysis.Thisonrequirementswe,notonlytolearningnationalofroute,andapproach,andpolicy,alsotolearningnationaloflegal,andregulations;notonlytowithpoliticaltheoryarmedmind,alsotowitheconomictheoryguidework;notonlytoreadhistory,alsotoreadhistory;notonlytoabsorptionSMofmirror,alsotogetsisofroad;notonlytofromlocallearn,alsototooutsidelearn;notonlytotobookslearn,alsotofieldstudylearn.Therefore,Iwouldencourageyou,andmoretotheoutsideworldwhenIhavetimetotakealookat,takeastroll,outsidedevelopments,
learnotherpeople'sdevelopmentapproach,andthencomebacktoguideourwork.Second,wemustthink."Learningwithoutthoughttoovershadow,thinkingwithoutlearningisperilous."Wewanttofosterthecharacterofadvancingwiththetimes,forgeahead,oftenreflectthemselvesinadaptingtothenewsituationonwhethertherearedelays,haveanythingtofearinthereformandinnovation,whetherintermsofacceleratingthedevelopmentofarelaxation,keeppromisingStateofmind.Inordertodoinvestigations,investigationsistheroadtoheaven,Goddisposesofthebase.Towantstorealheardtruth,andjusticetotruth,andgettruth,receivedeffectiveness,onmustin-depthactual,andoutreach,andin-depthmasses,worshipmassesforDivision,andmassesheart,withmasseswithdiscussioneveryonecareofproblem,listeningtheyofcalls,understandtheyofmood,feeltheyofsuffering,summarytheyofexperience,concentratedtheyofwisdom,especiallyonmassesmost
hope,andmosturgent,andmostworries,andmostcomplainedofhot,anddifficultiesandfocusproblem,moretoactiveresearch,caughtnotput.Daretoinnovate,inourwork,oftenremain"theoldwaydoesn'twork,thenewapproachwouldnot"situation,thereason,thekeyisthatmanypeopleknowthatcopyingotherpeople'sideas,mechanically,usingsomeoneelse'soldways.Tochangethispredicament,requiresustobreaktheshacklesoftraditionalconceptstoovercomeconservative,conformist,goodatfindingnewproblemsandtoacceptnewthings,summarizenewexperience,newideas,developingnewprogrammesandMaverick,anewapproachtosolveproblems,speedupdevelopment.Especiallyinimplementsuperiorpolicyspiritofprocessinthe,bothimplementation,andcannotmechanically,totoextraordinaryofcourageanddevelopenterprisingofspirit,putflexibilityandprinciplecombinedup,putsuperiorofspiritandlocalrealitycombinedup,Yongconspiracyto
breakthroughofpolicy,andexerciseinnovationoflift,developedoutdevelopmentworksof,andgrass-rootswelcomesof
2

difficult,nothating;blueprints,notrhetoric;wordsandsimple,butfulloflove,truth,passion,entrepreneurialpassion.Takethisopportunity,myinspirationalquotesLiDazhao'sclassic"ironspecialiseinupliftingblendwiththearticle"gaveeveryone,withaviewonhowtodowellunderthenewsituationoftownshipandvillageleadersinspireandhelp,andalsosharewithyou.Agoodplaytocreateironshouldersstrongarms,toassumetheburdenbepassed;onlyspecificqualities,willitbepossibleinspecificareastocreateaworld.Inmyview,villagechiefsinthenewsituation,wemustfirsthavefivebasicquality.Oneambitionistopioneer."Whoishandsome."Peopleonlyhigh-mindedcanstimulatetheflowofmomentumtobecomebraveandpersistent,becomequietandpowerful.Townshipandvillageparty"leaders",withintheirrespectivejurisdictions,politicalstabilityandeconomicandsocialdevelopmentissues,decisionsandorientationdependstoalargeextentbecauseofyour.Everybodyinvillagechiefsandthepositions,boththetrustofthemasses,theOrganization'strust,moreabilitytoyou,fullyaffirmedthemoralandotherqualities.Therefore,wemustalwaysmaintainthehistoricalmissionandsocialresponsibility,andouridealtreerootedinthehardworkofthesoil,withindomitablespirit,indomitablecouragetoopenupanewsituationofvillagesandtowns.Tohaveafeelingofclosenesstothesecond."Thepeopleandcountry."Ourbusinessfoundationinthepeople'sbloodinthepeoplepowerpeople.Advanceddecisionsofthepartycadrestothefeelingsofthepeopleisaneternaltheme.FanZhong-yan,called"first,andenjoycomfortaboutothers",ZhengBanqiao'salsowrotea"aChailaylisteningtotherustlingofbamboo,thesuspectissuffering.CaoCountyofficials,littlemy,atotalturnoff."Oldoffeudalofficialevenhassofeelings,aloneweisto"serving"forpurposesofpeopleservantdoes?wemoreshouldalwaysholdwithonpeopleofdeepfeelings,heartDepartmentmassesofleadingvisitedtea,caremassesofemotionsthoughtscomplained,alwaysinsistedputmassesofinterestsputinfirst,consciouslyfromitselfdoup,fromsmalldoup,frommassesmostcare,andmostdirectly,andmostrealityofinterestsproblemgrabbed,realdoloveforpeoplebyDepartment,andrightforpeoplebywith,andLeeforpeoplebyconspiracyto.Threewiththefameofmind."Non-indifferentnotinsistyourdream,withoutserenitynotgofar."Ascensiontofameismorality,isthesublimationofthesoul.AsTownshipandvillage,besuretomaintainanormalstateofmind,establishacorrectviewpointonpower,positionandvaluesandOutlook,asfameislightlikewater,depending...50km,alsoredandlikehundredsofthousandsoftheKMTmilitarycombat,buthewentontocollectavarietyofnewspapersandmagazines,andthenraceagainsttimetoporeover.Aslongasthestudyofmind,itisnotnecessaryto
cometothelibrary,workshops,intothevillages,peoplelearnedfarmingtechniques,problem-solvingmethods,participationi个人与团队管理
第一单元自我规划
无论是工作还是生活，我们每天大部分的时间都在忙碌中度过。我们总是无法从日常繁杂的困境中解脱出来。但是好好想想：我们这么忙碌，究竟是为了什么？我们的目标是什么？现在，你有机会坐下来认真思考这些问题了。
在本单元里，你将有机会考虑个人所面临的一些问题，例如个人的目标和志向是什么、你怎么选择未来等等。你也可以想一想：如何工作才能过上愉快的生活。同时，本单元将向你逐一阐述以下观点：
如果你想攀登珠穆朗玛峰，那么你不可能一蹴而就。你必须不断树立目标，一步一步向前迈进：要回答一些非常规性的问题，就要跳出条条框框进行思考，进行创新性思维，但这需要经过持续不断的训练。
回到现实中来，看看自己的现状，对自己进行全方位的评估，为自己建立起一个平台，并以此为基础作出规划：自己想向哪个方向发展？又怎样实现自己的理想和目标？
你所希望的是改善或是改变自己的生活，而学习能够帮你实现飞跃。在各种情形下学习，既而改变你的行为方式，实现自我发展。
个人职业发展会面临很多选择，这些选择存在各种约束和限制。在决定自己的行动之前，要从各个方面仔细考虑，做一个比较合理的规划。
总之，通过本单元的学习，你将明确个人未来的发展目标，增强自我认知和评估能力，掌握有效的学习方法，设定目标，积极主动地开发自我，不断提高自己的适应性，在职业生涯的道路上奋勇前进。
第一章目标思考
学习目标
1、了解确定发展目标的重要性；2、重点掌握几种重要的思考方式与方法。学习指南
本章将讨论如何制定未来目标。制定目标需要使用创造性思维手段并充分发挥想象力，只有这样，才能放宽眼界，制定出好的目标。

1.1思考你的目标
每个人都会有自己的目标和愿望。探究自己的雄心壮志与未来希望是一件非常值得做的事。目标的建立可以为你提供一个从此起步的平台。
1.2有效的思考方法
在思考自己目标的时候，最重要的是解放自己的思想、拓展自己的思路、摆脱思维定势
onferences,learnedsuperiorspolicies;reports,youcanlearntodealwithproblems,art,justwantedtolearn,tolearnatanytime.Tocontinuouslyexpandthescopeofthestudy.Thecomplexityandcomprehensivenessofourwork,decidedtonotonlydowewanttobe"professionals",orif"generalists",todabbleindifferentareasofknowledge.Masteryofknowledgenotonlytohaveknowledgetorationalanalysis.Thisonrequirementswe,notonlytolearningnationalofroute,andapproach,andpolicy,alsotolearningnationaloflegal,andregulations;notonlytowithpoliticaltheoryarmedmind,alsotowitheconomictheoryguidework;notonlytoreadhistory,alsotoreadhistory;notonlytoabsorptionSMofmirror,alsotogetsisofroad;notonlytofromlocallearn,alsototooutsidelearn;notonlytotobookslearn,alsotofieldstudylearn.Therefore,Iwouldencourageyou,andmoretotheoutsideworldwhenIhavetimetotakealookat,takeastroll,outsidedevelopments,
learnotherpeople'sdevelopmentapproach,andthencomebacktoguideourwork.Second,wemustthink."Learningwithoutthoughttoovershadow,thinkingwithoutlearningisperilous."Wewanttofosterthecharacterofadvancingwiththetimes,forgeahead,oftenreflectthemselvesinadaptingtothenewsituationonwhethertherearedelays,haveanythingtofearinthereformandinnovation,whetherintermsofacceleratingthedevelopmentofarelaxation,keeppromisingStateofmind.Inordertodoinvestigations,investigationsistheroadtoheaven,Goddisposesofthebase.Towantstorealheardtruth,andjusticetotruth,andgettruth,receivedeffectiveness,onmustin-depthactual,andoutreach,andin-depthmasses,worshipmassesforDivision,andmassesheart,withmasseswithdiscussioneveryonecareofproblem,listeningtheyofcalls,understandtheyofmood,feeltheyofsuffering,summarytheyofexperience,concentratedtheyofwisdom,especiallyonmassesmost
hope,andmosturgent,andmostworries,andmostcomplainedofhot,anddifficultiesandfocusproblem,moretoactiveresearch,caughtnotput.Daretoinnovate,inourwork,oftenremain"theoldwaydoesn'twork,thenewapproachwouldnot"situation,thereason,thekeyisthatmanypeopleknowthatcopyingotherpeople'sideas,mechanically,usingsomeoneelse'soldways.ochangethispredicament,requiresustobreaktheshacklesoftraditionalconceptstoovercomeconservative,conformist,goodatfindingnewproblemsandtoacceptnewthings,summarizenewexperience,newideas,developingnewprogrammesandMaverick,anewapproachtosolveproblems,speedupdevelopment.Especiallyinimplementsuperiorpolicyspiritofprocessinthe,bothimplementation,andcannotmechanically,totoextraordinaryofcourageanddevelopenterprisingofspirit,putflexibilityandprinciplecombinedup,putsuperiorofspiritandlocalrealitycombinedup,Yongconspiracyto
breakthroughofpolicy,andexerciseinnovationoflift,developedoutdevelopmentworksof,andgrass-rootswelcomesof
3

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