选词填空
济南题型专练
A．阅读短文，从方框中选择适当的单词填空(每词限用一次)。
Confucius is the 1. teacher in Chinese history. He was born on
September 28, 551BC in the Kingdom of Lu, in today's Shandong Province. When he
was young, he and his mother had a hard life. At the age of fifteen, he began to
learn music, and he did 2. in it. Then he went on 3. other
subjects. When he was thirty, he became a teacher. He started his own school. He
believed everyone should have a chance to get 4. whether they were rich or
poor. He had about 3，000 students and many of them became 5. .
B．阅读短文，从方框中选择适当的动词，并用其适当形式填空。有的需要加助动词或不定式符号(每词限用一次)。
(2018·山东济南历下二模)
Grandma 6. a quilt with old clothes. “Grandma, that's the ugliest quilt
I've ever seen，” said Carrie.
Grandma stopped her needle(针) work and smiled, “Oh, sweetie, it is sure to be
warm and beautiful.” Grandma pointed to a rainbow pile of old clothes. “I will never
wear these old clothes again. I want 7. them into something useful.”
Carrie still thought the rainbow quilt was ugly. “But it 8. you warm on a
cold night like tonight，” Grandma said slowly.
The next day, Grandma put the finished quilt into a shopping bag and said, “Let'sget a second opinion about how ugly my quilt is.” Carrie 9. to a
street where some beggars lived. They saw a woman shivering(发抖) in the cold air.
“I have a nice, warm quilt, if you want it，” said Grandma.
“That's pretty，” said the woman. “It looks warm, too. But are you sure you can
10. it up？”
“I made it for you，” said Grandma.
As they went home, Carrie thought of all the clothes she didn't wear anymore
and she knew what she could do to help others.
参考答案
1．greatest 2.well 3.learning 4.education 5.famous
6．was making 7.to turn 8.will keep 9.was taken
10．give
质要求是相同的。目前一般认为服务质量就是服务对象的满意度和同行认可度，而要服务对象满意、同行认可，绝不是简简单单的微笑、文明用语及事后处理，更重要的是事前工作的质量 任何职业都是间接或直接地为人类或别人服务，只是服务对象、服务层面不同，而服务质量的本质要求是相同的。目前一般认为服务质量就是服务对象的满意度和同行认可度，而要服务对象满意、同行认可，绝不是简简单单的微笑、文明用语及事后处理，更重要的是事前工作的质量和输出的产品的质量。 我所从事的安检工作，工作的核心内容是保障安全，我们输出的产品是安全，安检服务质量最重要的衡量标准同样是安全。那么怎样才能提高服务质量，体现安检工作最大价值呢? 我认为： 首先，要认识到服务质量的重要性和关键性。服务质量优，则被服务对象满意度高，其心情则舒畅，才会和谐、愉快地配合安检;反之，则服务对象满意度低，其心情郁闷，内心则会产生厌恶、对抗甚至敌对意识，干扰安检工作。我们服务质量的好坏，表面上讲，会影响到安检的形象，深层次讲，会动摇安全的根基，其后果将是不可挽回的。因此，我们必须不断提高服务质量，以优质的服务保障安全，赢得声誉。 其次，要有敬业爱岗和忠诚企业的职业道德和品格。如果没有这两样品质，是不可能提供出高质量服务的;没有这两样品德，就会不思进取、敷衍塞责、得过且过;就会无精打采、不负责任、行事马虎、差错不断;就会影响团结、影响合作、影响形象。因此，要网想有意识地不断提升服务质量，就必须具备这两样品德。 第三，要有大局意识和良好的心态。只有具备大局意识才会真正意识到服务质量的重要性和必要性;只有具备大局意识，才会积极、主动地为他人着想、为服务考虑;具有具备大局意识才会自觉提升服务质量。只有具备良好的心态，才会意识到所在岗位的重要性和不可或缺性;只有具备良好的心态，才会认为为他人提供优质的服务是一种良好的品德，是一种相互合作，是一种人与人之间的尊重;只有具备良好的心态，才能意识到能为他人提供优质的服务是一种享受和幸福。 第四，要加强学习，提高素质，总结经验，讲究艺术。只有不断地学习，才能提高业务素质，也才会为服务对象提供无差错的优质服务。只有个人素质过硬，才会赢得服务对
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