TAPE SCRIPnChapter ONE Listen InLISTENING ATTACK STRATEGIES1. Using What You Already KnowEXERCISE 3Directions: Now, listen to a conversation between a worker and her boss. As you listen, look at your chart from Exercise 2 and circle the reasons and responses thatare similar.Gloria: Good afternoon Mr. Carson. Thank you very much for takingthe time to speak with me.Mr. Carson: I always make time for my best workers, Gloria. Please have aseat. What can I do for you today?Gloria: Well, as you know, I have been working here for about fifteenyears now. I really like this company, my job is interesting,and the working conditions are generally pretty good.Mr. Carson: I'm glad you feel that way. Whatever we can do to make ourworkers happy is important to us.Gloria: Well, now that you mentioned it, there is one thing that"would make my life a little easier.Mr. Carson: Yes?Gloria: I haven't had a raise in more than four years. And withinflation, it's really getting tough to make ends meet.Mr. Carson: Four years you say? Hmm.Gloria: Yes. And in that time, I have had at least three pei'formancereviews that have all been excellent. You say I'm doing a greatjob here, and I think my good work should be rewarded.2. Scanning for Background InformationExample:I arfi outraged. I have been to three different departments and each time I'vebeen told that I had to go elsewhere. I am not moving from this line until I getthis registration problem solved.EXERCISE Directions: Listen to the following speakers, and then circle the words that you feelmight be true about them.1. Oh, man, I knew he was going to spring one on us today. I had to worklast night and didn't have time to hit the books. Now, I've blown it.2. I'm sorry. You finish? I can take away? More to drink? Thank you.3. Excuse me, I was wondering if I could get my money back. You see, I hadto drop this class last week because of a work conflict, so I won't beneeding it this semester. It was new when I got it, and I haven't put anymarks inside.@
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