优山美地商务会馆五十句常用英语培训材料
一、 部门名称:
总经理办公室 :General Manager’s Office
行政人事部:Executive & Human Resources Dept.
财务经营部:Finance & Operating Dept.
事务管理部: Affairs Management Dept.
市场营销部:Sales Marketing Dept.
餐饮部:F&B Department (F&B: Food and Beverage)
二、 主要营业场所
前台Reception / Front Desk /Front Office
商务中心Business Center
康体中心Fitness Center
客房Housekeeping
健身房 gym
泳池swimming pool
室内/室外泳池indoor / outdoor swimming pool
娱乐中心(原宴会厅 Conference Hall)Amusement Center
丹安丝舞蹈室 Danz Center
网球场tennis court
美发沙龙hairdressing salon
红酒坊wine shop
咖啡厅 Terrace Café
中餐 Chinese food
西餐Western food
铁板烧餐厅 Teppanyaki Restaurant
包房:VIP包房,春包,夏包,秋包,冬包
Private rooms: VIP Room, Spring Room, Summer Room, Autumn Room, Winter
Room
会议室:莲花会议室,牡丹会议室,湖景厅
Meeting rooms: Lotus Room,Peony Room, Lakeview Room
康乐中心:Recreation Center
KTV包房:KTV Compartment
台球室 :billiards room
棋牌室: chess & card room
房屋租售部: House Sales & Rent Center
三、会馆常用五十句英语
(一)问候语(共15句)
1、早上/下午/晚上好,先生/夫人/小姐
Good morning /afternoon /evening, sir /madam /miss.
晚安(晚间告别用)Good night.
2、 先生/女士,需要帮助吗? Sir/Madam, (how) may I help you?
3、 您好!How do you do? (-- how do you do?)
4、欢迎到我们的酒店来! Welcome to our hotel /club.
5、(再次)见到您很高兴。 Glad /nice to see you (again).
6、如需帮助,请随时联系我们Any question,please call us.
7、(您的)一切都好吗? (是的,很好,/一切都好)
How is going? (-yes, fine/everything is OK)
8、 这几天过得怎么样?How are you getting on/ along these days?
9、 您的身体好吗? (-很好,你呢?--我也很好)
How are you? (- Fine, thank you, and you? --I’m fine, too)
10、请问您有预订吗?Do you have reservation, please?
11、请稍等好吗? Please wait a moment?
12、我要查一下您的预订记录。I’ll check your reservation.
13、您是我们的会员吗?Are you our member?
14、会员可以免费使用健身房。Members are free using in our gym.
15、对不起,我听不懂!我找其他(会说英语的)同事来帮您。
I’m sorry, I don’t understand and I will ask my colleague (who can speak English) to help you.
(二)感谢(共2句)
1、(非常)感谢Thank you (very much) / Thanks (a lot).
2、不客气(It’s) my pleasure. / You are welcome. / That’s all right.
(三)道歉(共5句)
1、 (我非常)抱歉。(I’m very) sorry.
----没关系Not at all. / That’s OK. /That’s all right. / It doesn’t matter.
2、 我很抱歉。/ 请接受我(们)的歉意。I do apologize / Please accept my /our apology.
3、 不好意思,先生。这里/公共区域禁止吸烟。
Excuse me sir, No smoking here.
4、 对不起,请再说一遍好吗?(I beg your) pardon?
5、 我向您保证以后不再发生这种事。I promise you it won’t happen again.
(四)道别(共5句)
1、祝您在此过得愉快。Enjoy your stay here.
2、祝您过得愉快! Have a good time.
3、一会儿/明天见!See you later / tomorrow.
4、一路平安!Have a nice trip!
5、请走好!(小心脚下) Mind / watch your step!
(五)电话用语(共6句)
1、 您好,优山美地俱乐部 /餐饮办公室 /咖啡厅,有什么可以帮您?
Good morning /afternoon /evening, Yosemite Club /F&B office / Terrace Café , XX speaking, may I help you?
2、请稍等(别挂线)Hold on, please.
3、能说一下您的姓名吗?May I have your name, please?
4、您能拼写一下吗?Could you spell it, please?
5、请您说一下电话号码,可以吗?May I have your telephone number, please?
6、抱歉让您久等了Sorry to have kept you waiting.
(六)问路(共14句)
1、请问洗手间/ATM机在哪?
Where is the wash room /rest room /bathroom /ATM, please?
2、 洗手间在康体接待中心附近。
The wash room /bathroom is near the fitness center reception.
3、 请问哪有超市?Where I can find a supermarket?
---正门对面有一家小超市There is a small one opposite our front door)
4、 附近有商场吗?Is there a shopping mall /center nearby?
---有商场,您可以打车到欧陆广场
Yes,there is one. you can take a taxi to Euro Plaza.
5、 一直往前走。Go straight. / Walk straight ahead.
6、 就在你的左/右边。(It’s) on your left / right.
7、 往左/右转。Turn left / right.
8、 上/下楼。Go upstairs / downstairs.
9、 乘电梯到三楼。Take the lift /elevator to the third floor.
10、在二层/三层。It’s on the second / third floor.
11、在地下一层It’s in the underground.
12、电梯在那边的角落。The lift /elevator is in the corner.
13、在走廊的右边。It’s on the right side of the corridor.
14、请跟我来 / 您这边请。Follow me / This way, please.
(七)其它(共3句)
1、早餐时间是7:00—10:00。The breakfast time is 7:00—10:00.
2、这里是公共区域,请不要大声喧哗。Please be quit,here is public area.
3、请保管好您的贵重物品。Please keep your valuables.
本文来源:https://www.2haoxitong.net/k/doc/6a55d1d3dd88d0d232d46a03.html
文档为doc格式