客房服务英语常用语

switch : 开关

IDD ： 国际直拔

DDD ： 国内直拔

Turn-down service : 做晚床

Wardrobe : 衣柜、衣橱

Mattress : 床垫

Air-conditioner : 空调器

Laundry : 洗衣

Express service : 快洗

Iron : 熨烫

Mend : 修补

dry-cleaned 干洗

indemnity : 赔偿

shrink 缩水

fade 褪色

colorfast : 不褪色的

laundry bag 洗衣袋

shirt 衬衫

coat 大衣

trousers: 裤子

toilet, lavatory 恭桶

toilet paper, toilet roll 卫生纸

toilet paper holder 卫生纸架

toilet cover 恭桶盖

toilet seat 恭桶座圈

hand towel 毛巾

towel rack, towel rail 毛巾架

wash basin, hand basin 面盆

faucet, tap 水龙头

shaver outlet, shaver point 剃须刀插座

bathtub, bath浴缸

bath towel 浴巾

shower 淋浴喷头

shower curtain 浴盆帘

soap dish 浴皂盒

toilet articles 盥洗用品

towel 毛巾

handkerchief手帕

shampoo 洗发香波

hot water 热水

soap 肥皂

detergent 洗衣粉

tooth paste 牙膏

hangers 衣架

tooth brush 牙刷

toilet mirror 梳妆

shaving brush 剃须刷

shaving cream剃须膏

comb 梳子

hair drier 吹风机

nail scissors 指甲剪

bathroom 浴室

shower bath, shower 淋浴

dresser 梳妆台

mirror 镜子

toilet, lavatory, washroom 卫生间

water closet, W.C. 厕所；抽水马桶

bathrobe 浴衣

waste-paper basket 废纸篓

carpet 地毯

slippers 拖鞋

closet 壁橱

chairs 椅子

nightstand 床头柜

shoe-shiner 鞋刷

carpet 大地毯

cellar 地窖

central heating 暖气

chandelier, pendant lamp 吊灯

chest of drawers 五斗橱

cloak-room 存衣处

clothes-hanger 衣架

cold and hot water taps 冷热自来水龙头

curtain 窗帘

cushion 垫子

desk clerk 值班服务员

desk lamp 台灯

desk 书桌

dining-room, dining hall 餐厅

door-mat 门前的擦鞋棕垫

double bed 双人床

double room 双人房间

easy chair 安乐椅

electric fan 电扇

floor lamp 落地灯

fluorescent lamp 日光灯

folding chair 叠椅

frosted bulb 磨砂灯泡

hat rack 帽架

hotel register 旅客登记簿

information desk 问讯处

lace curtain 挑花窗帘

lampshade 灯罩

lounge 休息厅

manager 经理

mat 席

mattress 褥子

men’s room 男盥洗室

mirror 镜子

newsstand 售报处

opal bulb, opaque bulb 乳白灯泡

peg, hook 衣钩

pillow 枕头

pillowcase 枕套

plug 插头

postal service 邮局服务处

radiator 暖气片

registration form 登记表

rent 租金

rocking chair 摇椅

room key 房间钥匙

room number 房间号码

rug 小地毯

sash window 上下开关窗

screen 屏风

screw-type bulb 罗口灯泡

sheet 床单

shop 小卖部

shower bath, shower 淋浴

shutters 百叶窗

single bed 单人床

single room 单人房间

sitting-room, living-room 起居室

sofa, settee 长沙发

1．Housekeeping．May I come in？ 我是客房的，可以进来吗？

2．When would you like me to do your room，sir？ 您要我什么时间来给你打扫房间呢，先生？

3．You can do it now if you like． 如果您愿意，现在就可以打扫。

4．I would like you to go and get me a flask of hot water． 我想请你给我拿一瓶开水来。

5．I'm sorry that your flask is empty． 很抱歉您的水壶空了。

6．May I do the turn-down service for you now？  现在可以为您收拾房间了吗？

7．Oh，thank you．But you see，we are having some friends over． 噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。  

8．Could you come back in three hours？ 你能不能过3小时再来整理？

9．Certainly，madam．I'll let the overnight staff know． 当然可以，女士。我会转告夜班服务员。

10．Would you tidy up a bit in the bathroom？ 请整理一下浴室好吗？

11．I've just taken a bath and it is quite a mess now． 我刚洗了澡，那儿乱糟糟的。

12．Besides，please bring us a bottle of just boiled water． 此外，请给我们带瓶刚烧开的水来。

13．It's growing dark．Would you like me to draw the curtains for you？ 天黑下来了，要不要我拉上窗帘？  

14．Is there anything I can do for you？您还有什么事要我做吗？

15．I'm always at your service． 乐意效劳。

16．Excuse me．Have you any laundry？ 对不起，请问有没有要洗的衣服？  

17．The laundry man is here to collect it． 洗衣房服务员来这儿收要洗的衣服了。

18．If you have any，please just leave it in the laundry bag behind the bathroom door．

如果您有衣服要洗，请放在浴室门后的洗衣袋里。  

19．Please tell us or notify in the list whether you need your clothes ironed，washed，dry-cleaned or mended and also what time you want to get them back．

请告诉我们或在洗衣单上写明您的衣服是否需要熨烫、水洗、干洗或缝补，还要写明何时需要取衣服。

20．What if there is any laundry damage？  如果你们洗衣时损坏了衣服怎么办？

21．In such a case，the hotel should certainly pay for it． 如果是这样，饭店当然应该赔偿。

22．Could you send someone up for my laundry，please？ 请问，你们能派人来收要洗的衣服吗？

23．A valet will be up in a few minutes． 洗熨工马上就到。

24．Will the color run in the wash？ 洗衣时会掉色吗？  

25．We'll dry-clean the dress． 我们将干洗这条裙子。

26．We'll stitch it before washing．  我们会在洗之前把衬里缝好。  

27．When can I have my laundry back？ 我何时能取回洗的衣服呢？

28．But would you like express service or same-day？ 不过，您是要快洗服务还是当日取？  

29．I'd like this sweater to be washed by hand in cold water． 这件毛衣要用冷水手洗。

30．Can you change the room for me？ It's too noisy． 能给我换个房间吗？这儿太吵了。

31．My wife was woken up several times by the noise the baggage elevator made．  我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。  

32．She said it was too much for her． 她说这使她难以忍受。

33．I'm awfully sorry，sir． 非常对不起，先生。

34．I do apologize． 我向您道歉。

35．No problem，sir． 没问题，先生。

36．We'll manage it，but we don't have any spare room today． 我们会尽力办到，但是今天我们没有空余房间。

37．Could you wait till tomorrow？ 等到明天好吗？

38．I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep．  

我希望明天晚上我们能呆在一套安静的房间里睡个好觉。

39．And if there is anything more you need， please let us know． 如果还需要别的什么东西，请告诉我们。

40．The light in this room is too dim．  这房间里的灯光太暗了。

41．Please get me a brighter one． 请给我换个亮的。

42．Certainly，sir．I'll be back right away． 好的，先生，我马上就回来。

43．The room is too cold for me．I feel rather cold when I sleep．  这房间太冷了，我睡觉时感到很冷。

44．There seems to be something wrong with the toilet． 我房间里的抽水马桶好像出了点毛病。

45．We'll send someone to repair it immediately． 我们会马上派人来修的。

46．What's the trouble？ 哪儿坏啦？

本文来源：https://www.2haoxitong.net/k/doc/4cc6af553c1ec5da50e270d5.html