一、 自助申请操作
1、好福利下载及进入
打开下载的“好福利”APP，注册并输入一帐通用户名、密码，点击登录。若一帐通注册遇到问题，可拨打95511-4-8进行咨询。
![](https://wkrtcs.bdimg.com/rtcs/image?w=610.00&md5sum=732e52bc0b9f8ecf32649bf45bdbda98&sign=8d3324a0a9&rtcs_flag=2&rtcs_ver=4&l=webapp&bucketNum=599&ipr={"t":"img","r":"r_4","w":"610.00","h":"269.60","dataType":"png","c":"word/media/image1.png","imgOriW":1249,"imgOriH":608})
2、自助申请流程
![](https://wkrtcs.bdimg.com/rtcs/image?w=631.00&md5sum=732e52bc0b9f8ecf32649bf45bdbda98&sign=8d3324a0a9&rtcs_flag=2&rtcs_ver=4&l=webapp&bucketNum=599&ipr={"t":"img","r":"r_4","w":"631.00","h":"360.00","dataType":"png","c":"word/media/image2.png","imgOriW":906,"imgOriH":461})
![](https://wkrtcs.bdimg.com/rtcs/image?w=603.93&md5sum=732e52bc0b9f8ecf32649bf45bdbda98&sign=8d3324a0a9&rtcs_flag=2&rtcs_ver=4&l=webapp&bucketNum=599&ipr={"t":"img","r":"r_4","w":"603.93","h":"347.00","dataType":"png","c":"word/media/image3.png","imgOriW":866,"imgOriH":473})
提示：自助理赔必传资料为门诊病历、身份证明及医疗原始发票，其他资料请根据各类型理赔申请必备材料选择上传。
若为药店购药或住院医疗，门诊病历资料请随意选择一页资料作为形式材料拍照上传即可（您随意拍点儿什么都可以~）。
![](https://wkrtcs.bdimg.com/rtcs/image?w=642.00&md5sum=732e52bc0b9f8ecf32649bf45bdbda98&sign=8d3324a0a9&rtcs_flag=2&rtcs_ver=4&l=webapp&bucketNum=599&ipr={"t":"img","r":"r_4","w":"642.00","h":"365.00","dataType":"png","c":"word/media/image4.png","imgOriW":905,"imgOriH":474})
二、 自助案件查询
![](https://wkrtcs.bdimg.com/rtcs/image?w=653.00&md5sum=732e52bc0b9f8ecf32649bf45bdbda98&sign=8d3324a0a9&rtcs_flag=2&rtcs_ver=4&l=webapp&bucketNum=599&ipr={"t":"img","r":"r_4","w":"653.00","h":"335.00","dataType":"png","c":"word/media/image5.png","imgOriW":951,"imgOriH":457})
三、问题件处理
![](https://wkrtcs.bdimg.com/rtcs/image?w=653.00&md5sum=732e52bc0b9f8ecf32649bf45bdbda98&sign=8d3324a0a9&rtcs_flag=2&rtcs_ver=4&l=webapp&bucketNum=599&ipr={"t":"img","r":"r_4","w":"653.00","h":"348.00","dataType":"png","c":"word/media/image6.png","imgOriW":832,"imgOriH":456})
四、银行信息修改
![](https://wkrtcs.bdimg.com/rtcs/image?w=648.00&md5sum=732e52bc0b9f8ecf32649bf45bdbda98&sign=8d3324a0a9&rtcs_flag=2&rtcs_ver=4&l=webapp&bucketNum=599&ipr={"t":"img","r":"r_4","w":"648.00","h":"409.00","dataType":"png","c":"word/media/image8.png","imgOriW":916,"imgOriH":498})
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