网上购物流程图
班 级： 市销专 60802
序 号： 12
姓 名： 黄 河
指导老师： 李 琴
![](https://wkrtcs.bdimg.com/rtcs/image?w=385.66666666667&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"385.66666666667","h":"290.13333333333","dataType":"png","c":"word/media/image1.png","imgOriW":732,"imgOriH":450})
（1）网上银行服务登陆
（2）网上银行密码修改
![](https://wkrtcs.bdimg.com/rtcs/image?w=451.86666666667&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"451.86666666667","h":"250","dataType":"png","c":"word/media/image3.png","imgOriW":679,"imgOriH":414})
![](https://wkrtcs.bdimg.com/rtcs/image?w=553.46666666667&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"553.46666666667","h":"222.8","dataType":"png","c":"word/media/image4.png","imgOriW":1075,"imgOriH":310})
（3）个人网上银行明细查询
（4）用户转账操作
![](https://wkrtcs.bdimg.com/rtcs/image?w=553&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"553","h":"307","dataType":"png","c":"word/media/image5.png","imgOriW":715,"imgOriH":397})
![](https://wkrtcs.bdimg.com/rtcs/image?w=553&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"553","h":"372","dataType":"png","c":"word/media/image7.png","imgOriW":780,"imgOriH":524})
![](https://wkrtcs.bdimg.com/rtcs/image?w=553&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"553","h":"337","dataType":"png","c":"word/media/image9.png","imgOriW":747,"imgOriH":455})
（1）注册成为会员（已经是淘宝会员的不需要另外注册）
![](https://wkrtcs.bdimg.com/rtcs/image?w=189&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"189","h":"138","dataType":"png","c":"word/media/image10.png","imgOriW":230,"imgOriH":168})
（2）开通支付宝账号
![](https://wkrtcs.bdimg.com/rtcs/image?w=312&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"312","h":"324","dataType":"png","c":"word/media/image16.png","imgOriW":367,"imgOriH":507})
（3）申请通过实名认证
![](https://wkrtcs.bdimg.com/rtcs/image?w=184&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"184","h":"177","dataType":"png","c":"word/media/image23.png","imgOriW":184,"imgOriH":177})
（4）查询和选择购买商品
![](https://wkrtcs.bdimg.com/rtcs/image?w=364.8&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"364.8","h":"163.93333333333","dataType":"png","c":"word/media/image30.png","imgOriW":270,"imgOriH":164})
![](https://wkrtcs.bdimg.com/rtcs/image?w=548&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"548","h":"110","dataType":"png","c":"word/media/image32.png","imgOriW":668,"imgOriH":133})
（5）网上支付结算货款
![](https://wkrtcs.bdimg.com/rtcs/image?w=547&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"547","h":"167","dataType":"png","c":"word/media/image42.png","imgOriW":817,"imgOriH":249})
（6）查询货物状态
![](https://wkrtcs.bdimg.com/rtcs/image?w=554&md5sum=0732684ce3737878b039d192c873192c&sign=53643737de&rtcs_flag=1&rtcs_ver=3.1&l=webapp&bucketNum=7&ipr={"t":"img","w":"554","h":"87","dataType":"png","c":"word/media/image46.png","imgOriW":780,"imgOriH":124})
（7）收货与到货确认
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